FAQs
ORDERS, SHIPPING, & RETURNS
Yes, on U.S. orders over $50.
No, we do not offer expedited shipping at this time.
Yes, we ship to Puerto Rico, Hawaii, and Alaska. Perfume products are excluded and cannot be shipped to these regions due to hazmat shipping restrictions.
Yes, we ship to some international countries. Please note that customers are responsible for all taxes and duties on international orders. Perfume products are not available for international shipping. For questions, please contact support@nopalera.co.
All orders receive tracking information via your confirmation email. Orders ship within 3-5 business days of processing. Please allow delivery carriers 5-7 business days to deliver your order. If your order has not arrived after 7 business days, please email us at support@nopalera.co.
Because our products are made with natural ingredients we are not able to accept returns. If your product arrived damaged please email us at support@nopalera.co so we can resend or refund your order.
We currently do not support adding gift messages to orders on a separate card nor packing lists.
Please note that we typically cannot guarantee order cancellations between Monday–Friday, 7 AM–4 PM EST. Cancellations may be accepted outside of these hours. To inquire about canceling your order, please contact us at support@nopalera.co.
NOPALERA
A nopalera is a cactus patch. In English, the nopal is called prickly pear cactus. Once the green pads of the plant are cut, they are called nopales. The nopal is an ancient symbol of Mexican culture and is one of the most versatile, nourishing, and resilient plants in the world.
Yes! You can read more about our founder on the About page of this website.
PRODUCTS
The nopal (prickly pear) cactus contain antioxidants and phytonutrients that prevent cell damage and fight free radicals. Vitamin A, C, & E support skin renewal and healthy glowing skin. Vitamin K evens skin tone and protects collagen.
Our fragrances are created in partnership with a renowned fragrance house, using a thoughtful blend of both natural and carefully selected safe synthetics. We also use high-quality essential oils and always adhere to the strict dermal limits set by the EU. As a result, our products are beautifully balanced without being overpowering.
Yes! All of our products are made with plant butters and oils. Other ingredients adhere to formulation guidelines set forth by clean beauty retailers.
Our products are proudly made across the U.S.